What "Maintenance Included" Actually Means
Every Shield and Fortress plan includes a maintenance labor allowance — we fix small things we find without billing you a service call. Covered items include:
- TPO/EPDM seam re-welds
- Pitch pocket fills
- Pipe boot reseals
- Small puncture patches (under 6")
- Flashing caulk/sealant
- HVAC curb edge seals
- Drain collar reseals
- Blister repairs (surface only)
Major repairs (structural, full membrane sections, complete system replacement) are quoted separately — but plan clients always get priority scheduling and a 10% labor discount.